Contact VibeGuard for Telegram group support
Need help adding VibeGuard to Telegram, setting bot permissions, tuning anti-spam or anti-raid rules, understanding AI quotas, opening Security Center, or planning advanced usage? Start here and choose the path that fits your group.
Choose the right contact path
Most groups can start without a sales call. Add VibeGuard to Telegram, follow the setup guide, grant only the permissions your enabled features need, and start safety rules in audit mode where possible.
Contact us when you need help with setup, product behavior, advanced security, higher AI usage, automation, multi-group control, abuse reports, privacy questions, or operational data requests.
Setup and product help
For setup questions, include where you got stuck: adding the bot, making it admin, granting Telegram permissions, opening Security Center, enabling anti-spam, configuring anti-raid, setting up Join Gate, or checking AI usage.
Please do not send Telegram bot tokens, private credentials, or sensitive member data in a first message. A short description of the group type, the feature you are trying to use, and the error or behavior you see is usually enough to start.
Advanced usage and larger groups
Talk to us about advanced usage when your group needs more than the free starting point.
That can mean more AI attention, higher usage, advanced security review, automation, stronger Security Center workflows, or multi-group control for related Telegram communities.
VibeGuard does not need a public pricing table to explain the model: every group can start free forever, and expansion becomes relevant only when the group has real usage or operational needs.
Abuse, privacy, and data requests
Use the right trust path for sensitive issues.
Report abuse or misuse when you see spam networks, scam behavior, impersonation, harmful use, or policy concerns connected to VibeGuard. Use the privacy and security docs for questions about group-scoped data, Telegram permissions, Mini App authentication, audit logs, and responsible AI. Use the data deletion path when an authorized group admin needs operational cleanup of group-owned records.
What to include in your message
A helpful support request usually includes the group type, what you are trying to do, the VibeGuard feature involved, whether the bot is already admin, which Telegram permissions were granted, what happened, and what you expected instead.
For advanced usage, include the number of related groups, whether you need more AI usage, whether you are planning a launch or high-risk event, and whether multi-group control is part of the workflow.
FAQ
Q: Do I need to contact VibeGuard before adding the bot?
A: No. VibeGuard has a free forever version for every Telegram group. You can add the bot, follow the setup guide, and start with the features your admins want.
Q: What should I include in a support request?
A: Include the group type, the feature involved, what you were trying to do, whether VibeGuard is admin, which Telegram permissions are granted, and the exact issue you saw. Do not send bot tokens or private credentials.
Q: When should I ask about advanced usage?
A: Ask about advanced usage when your group needs more AI attention, higher usage, advanced security, automation, or multi-group control.
Q: Where should I report abuse or privacy concerns?
A: Use the abuse reporting path for spam, scam, impersonation, or misuse concerns. Use the privacy/security and data deletion pages for group data, Mini App auth, permissions, and deletion questions.
Q: How many AI prompts are free?
A: Each group member can use up to 10 AI help/prompts for free. Usage above that requires paid expansion, but VibeGuard still has a free forever version for every group.